IT Health Ed's services are specifically aimed at Medical Schools and Health Sciences' Faculties, at

• undergraduate and postgraduate level;
• blended and wholly online courses, and
• on-campus and distance courses.

The following services are offered:

• Strategic Planning: Identifying the various key players (administrative, academic, and support), overall structures and needs in the Faculty, and preparing a strategic plan for IT Education in the Faculty.
• Determining infrastructural computing needs: Performing a Needs Analysis, incorporating interviews with staff and students, information from the main-stream curriculum design, and taking into account physical and financial constraints, devising a needs document for translation into student computing facilities.
• Determining levels of student computing competencies: Given the unknown and variable levels of student computing competencies amongst students (bot undergraduate and postgraduate), devising an online computer assessment tool to measure student computing competencies.
• Curriculum Design: Serving on curriculum design teams of main-stream courses, developing an IT curriculum that is integrated into the main-stream courses. Although the exact nature of the materials will depend upon the information above, this could be expected to range from general computer packages (such as word processing, spread sheets, and presentations), internal and external communication tools (such as email, Learning Management Systems, Facebook), to academic utilities (such anti-plagiarism software). In addition, it includes the use of commercial, development of local, supporting documentation.
• Teaching: Although usually not required as a service (usually performed by staff at the Institution), teaching students the necessary computing skills at the required time.
• Staff training: Identifying staff skills' gaps, running training classes, seminars and workshops on a variety of topics including best uses of the Learning Management System(s) (LMS), managing MCQs (especially in the online environment), and the use of systematic literature reviews.
• Management: Assisting with the managing and running of the online Learning Management System in the Faculty, liaison with technical and administrative staff, liaison with software vendors.
• Research: Researching best practices with a view to draw on experience and also to feed from research into teaching. For a list of publications, see the Research page.